Hostess Job Description

Responsibilities (daily activities will include):

• Greeting customers politely
• Escorting customers to their tables
• Monitoring seating and reservations
• Informing guests of their waiting period
• Making sure tables are cleaned up after use
• Taking phone calls for reservations
• Thanking customers upon their departure

Requirements:

• A hostess should be highly organized, able to handle busy times, and remain calm and focused.
• Knowledge of Resy and the in-house reservation is helpful but not necessary.
• Strong communication and interpersonal skills are a must.
• Persimmons is a casual up-scale atmosphere. Proper uniform and attire must be worn.
• Availability to work a flexible schedule including nights and weekends, as required.

Persimmons Busser / Food Runner Job Description

Job Description

Qualifications / Requirements:

• At least 16 years old (18 NYS law to serve alcohol)
• The ability to read, write and follow instruction is necessary
•  Previous experience preferred but on-site training available
• Availability for weekends & holiday’s
• Responsible for food knowledge, table & seat numbers

Responsibilities:

Customer Satisfaction:

Work Habits:

Safety & Security:

Physical Requirements:

Line Cook Job Description

Desired Start Date: March 2024

Line Cook Requirements:

We are on the hunt for experienced Line Cooks to join our talented team at Timber Banks and Persimmons Restaurant, a casual atmosphere with fine dining cuisine restaurant located in Timber Banks Golf Course and Event Center. In this position, your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. We are currently hiring for banquet cooks for events and for a variety of stations at Persimmons Restaurant including flat/fry cook, sauté, and grill.

To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills, and be able to work as part of a team. You must be able to work well under pressure while maintaining attention to detail and quality standards. Ultimately, you will play an essential role in contributing to our customer satisfaction and event center and restaurant growth.

Banquet Cook Responsibilities:

• Ensure the preparation station and the kitchen is set up and stocked.
• Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces to our standard recipes.
• Report to the executive chef and follow instructions.
• Make sure food preparation and storage areas meet health and safety standards.
• Clean prep areas and take care of leftovers.
• Stock inventory and supplies.
• Cook menu items with the support of the kitchen staff.

Persimmons Line Cook Responsibilities:

• Preparing food items according to our menu specifications
• Maintaining cleanliness in the kitchen area
• Ensuring food safety standards are met
• Working collaboratively with other members of our kitchen staff 

Requirements:

• High school diploma or equivalent qualification.
• A minimum of 4 years’ experience in a similar role preferred.
• In-depth knowledge of restaurant best practices and cooking methods.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work cooperatively and efficiently in a team.
• Can work flexible hours including weekends and holidays, if needed

Dishwasher Job Description

Desired Start Date: March 2024 

Dishwasher Requirements:

We are looking to employ a highly efficient dishwasher to perform all washing, cleaning and basic meal preparation duties required in our kitchen. The dishwasher responsibilities and appropriately storing washed dishes, utensils, and cooking equipment.

To be successful as a dishwasher, you should display excellent communication skills and be able to follow instructions. Ultimately, an exceptional dishwasher should adhere to food health and safety regulations while carrying out all kitchen duties.

Dishwasher Responsibilities:

• Cleaning and sanitizing all meal preparation areas as well as kitchen walls, stoves, sinks, ovens, and grills.
• Sweeping and mopping all kitchen areas during shifts and at the end of shifts.
• Washing dirty dishes, cutting boards, utensils, and cooking equipment.
• Emptying, re-lining, and washing garbage cans as required.
• Ensuring that refrigerators, freezers, and storage areas are clean and well-organized.
• Assisting the Chef with basic food preparation, which includes washing, peeling, and cutting meal ingredients as per the Chef’s instructions.

Dishwasher Requirements:

• High school diploma or GED.
• Proven experience assisting in commercial kitchen environments.
• Working knowledge of food health and safety regulations.
• The ability to work as part of a team.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Excellent time management skills.
• Effective communication skills.

BANQUET CHEF ASSISTANT JOB DESCRIPTION

Desired Start Date: April 2024

BANQUET CHEF ASSISTANT REQUIREMENTS:

We are on the hunt for an experienced Banquet Chef Assistant  to join our talented team at Timber Banks and Persimmons Restaurant, a casual atmosphere with fine dining cuisine restaurant located in Timber Banks Golf Course and Event Center. In this position, your principal goal will be to cook food and prepare top-quality menu items in a timely manner alongside the Banquet Chef.

To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills, and be able to work as part of a team. You must be able to work well under pressure while maintaining attention to detail and quality standards. Ultimately, you will play an essential role in contributing to our customer satisfaction and event center and restaurant growth.

BANQUET CHEF ASSISTANT RESPONSIBILITIES:

• Possess a working knowledge of Banquet Kitchen Stations
• Follow the Club’s menu recipes & procedures with all food production.
• Serve items in accordance with established portions and presentation standards.
• Attention to detail to ensure proper preparation and temperature of all food products.
• Possesses the ability to handle any menu ranging from breakfast buffets to lunch meetings to formal dinners with multi course meals that are individually plated.
• Assists with the preparation, ordering & execution of banquet events, sets up, maintains, and breaks down service line.
• Adheres to state and local health and safety regulations; Ensures work areas and equipment are clean and sanitary.
• Covers, dates, and properly stocks all food production/stores leftover products that are re-usable.
• Assists the team with all storage areas, walk ins and reach ins keeping them neat and clean daily.
• Helps keep areas stocked and organized.
• Capable of assisting in our restaurant kitchen when necessary

REQUIREMENTS:

• Team player with attention to detail
• Positive outlook and outgoing personality
• Dedicated to meeting the expectations of our Club Membership
• Have excellent verbal communication & leadership skills.
• Able to prioritize effectively and concentrate on the most critical tasks to meet each event timelines.
• Willing to work in various stations in the kitchen and learn as much as possible to grow as a culinarian.
• Able to accept constructive criticism.
• Follows through with instructions consistently and to a high standard.
• Be able to solve problems quickly in a fast-paced environment.

QUALIFICATIONS:

• Minimum of 3 years of proven experience in this position at a Country Club, Hotel or Upscale Dining restaurant.
• Willing to learn The Club’s recipes and procedures.
• Must have the ability to multi-task efficiently while remaining focused on the goal to execute multiple events, at a time.
• Able to move and lift up to 25 lbs. without assistance.
• Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.

Banquet Server / Bartender Job Description

Hiring Phase Begins April 1, 2024

Banquet Server Requirements:

We are looking for a courteous and professional Banquet Servers & Bartenders to be responsible for greeting, assisting, and serving guests at special functions and events. The Banquet Server or Bartender will help assist with event planning, preparation, and clean up. They will also serve guests, respond to questions, complaints, and requests. Servers must be aware of guests with dietary restrictions and where they are seated.
To be a successful Banquet Server / Bartender, you should possess excellent customer service and communication skills. You should be professional, polite to guests as well as your co-workers, and work efficiently.
Our banquet staff needs to be a cohesive team with all hands-on deck. We have a "go where you're needed" mentality. 

Responsibilities:

• Greeting guests as they enter a venue / bar and helping them to find their seats.
• Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
• Circulating the room with trays of appetizers and or beverages.
• Directing guests to necessary services and features, and leading guests on tours of the location.
• Assisting with event preparation, set up, and closing, including setting up and packing away tables, tablecloths and place settings, and buffets.
• Supporting other staff to ensure guest satisfaction.
• Adhering to safety and quality regulations.

Requirements:

• A High School diploma or equivalent.
• Experience as a server is preferred.
• May need to meet age limits for serving alcoholic beverages.
• Courteous and attentive to guests.
• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy weights.
• Excellent interpersonal, communication, and customer service skills.
• Ability to work as part of a team and follow instructions.
• Flexibility to work shifts, including early mornings, late nights, weekends, and holidays.
• CPR training may be beneficial.

This position has been filled.
We are no longer hiring Timber Banks Café / Beverage Cart Attendants for the 2024 Season. 

Job Description

Job Description

Qualifications:

• High school education or an equivalent combination of education and experience is necessary.
• At least 18 years old (NYS law to serve alcohol)
• The ability to read, write and follow instruction is necessary.
• The ability to count cash, make change and communicate well with the public.
• At least one year of cash handling experience.

Responsibilities:

• Use POS terminal to add cost of food, collect money and make change.
• Prepare a variety of simple foods including hamburgers, hot dogs, sandwiches, etc.
• Prepare and dispense coffee, tea and other beverages.
• Wash dishes, cooking utensils, counter space, etc.
• Observe safety and health regulations and maintain highest standards of sanitation.
• Operate independently and without direct supervision to determine quantities of food and beverages needed.
• Maintain records such as number and dollar volume of sales, daily time record of hours worked, etc.
• Balance and reconcile cash to cash register tapes.
• Forecast and determine weekly order based upon established menus and customer count history. Communicate needs with your direct supervisor.
• Take weekly inventory of products.

Bridal Suite Job Description

Hours: Varies from 6am-3pm (Friday-Sunday)

JOB OVERVIEW: To attend to the daily functions of the Timber Banks Clubhouse Bridal Suite, ballroom set up needs, and to provide information and assistance to guests and vendors as requested. To ensure that the daily food and beverage service in the Bridal Suite and vendor set up requirements are maintained and executed to brand standards.

REPORTS TO: Banquet Floor Manager

ESSENTIAL JOB FUNCTIONS:

• Assist guests with their food and beverage needs while in the bridal suite.

• Greet vendors, communicate property policies, and provide them with pre-selected set up needs as required.

• Assist event planners with day of set up needs.

• Comply with attendance rules and be available to work on a regular basis.

• Deliver all food & beverage needs based on banquet event order.

• Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Self-starting personality with an even disposition. Always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Pushing, pulling, bending, stooping, upward reaching. Prolonged periods of standing and/or walking. Ability to establish and maintain effective working relationships with associates, customers, and patrons.

Experience

Required

• 1 - 3 years: Experience in customer service and or restaurant service is preferred.

PERFORMANCE STANDARDS

Customer Satisfaction:
One of the keys to a positive guest experience is positive interaction with our staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Timber Banks team member is a guest relations ambassador, every working minute of every day.

Work Habits:
To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed Timber Banks standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in company procedures with a willingness to learn new skills and/or improve existing ones, solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:
The safety and security of our guests and team members is of utmost importance to Timber Banks Clubhouse. Every team member should adhere to the properties security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Social Media / Marketing Manager

Responsibilities 

• Oversee day-to-day management of campaigns and ensure brand consistency
• Facilitate scaling brand and company awareness through various social media channels
• Work with brand to create and implement social media strategies monthly
• Ensure brand consistency in copy through tone, voice, and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Instagram, Facebook, Pinterest, Tiktok and LinkedIn
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Qualifications 

• 3-5 years of social media management experience
• Bachelor's degree in business, marketing, journalism, public relations, or related field
• Professional certification in Google Analytics strongly preferred
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once

• Maintain a superior Locker Room appearance
• Build relationships with members by providing top-notch customer service
• Clean, condition and polish footwear as needed or requested
• Responsible for keeping the men’s locker room cleaned, stocked and fresh at all times.  This includes restocking all items used as well as mopping floors and keeping counters, showers, urinals and bathroom stalls clean.
• Update lockers with member’s names as needed
• Work in a positive cooperative and pleasant manner with members, guests, colleagues and management
• Present an immaculately groomed and presentable appearance in the appropriate uniform
• Perform all other tasks and duties determined necessary by management
• Strong moral and work ethic
• Promote, learn and practice member name recognition

Starter/Ranger

The Starter/Ranger monitors play on the course, ensures appropriate pace-of-play and assists members & guests on the course as needed.  This position reports to the Director of Golf & Head Golf Professional.

Duties & Responsibilities:

• Greet members & guests as they arrive to the first tee.
• Advise members & guests of course conditions and cart restrictions for the day.
• Keep a record of all rounds played, including cart usage and numbers.
• Inform members & guests of course etiquette rules such as replacing divots, raking sand traps, repairing ball marks and the proper operation of the golf carts.
• Record start times and monitors play on the course to ensure members and guests are playing at acceptable pace.
• Politely and tactfully ask members & guests to speed up play if the are behind acceptable pace.

Qualifications:

• Excellent guest services skills.
• Some knowledge of golf is preferred.
• Ability to keep accurate records.
• Ability to work well, and communicate effectively, within a team environment.
• Ability to work a flexible schedule including weekends, holidays & a variety of shifts.

Outside Services Staff

Reports to: Director of Golf & Head Golf Professional Seasonal Position

Timber Banks Standards

• Adhere to Standard Operating Procedures and instructions from Superiors
• Take ownership in identifying/solving problems
• Take initiative to get things done, even when it’s outside of the job description
• Courteous and respectful to members, guests, and co-workers
• Arrive on time as scheduled and ready to work
• Maintain a personal appearance in line with Club policy, including uniform requirements
• Show a positive work attitude every day

Position Summary

The Outside Services Staff’s responsibility is to oversee the entire outside services operation, ensuring a complete golf experience at Timber Banks for all Members and Guests.

Key Responsibilities

PRACTICE FACILITIES

• Properly set-up all practice facilities daily
• Ensure all practice areas are fully stocked and well-kept throughout the day
• Execute the proper closing procedures each night

GOLF CARTS

• Properly stage, clean and put away carts daily

GREETING AND PLAYER RECEPTION

• Enthusiastically greet each Member and Guest upon arrival
• Transport all golf clubs from receiving area to staging area

BAG ROOM

• Maintain an organized and clean bag room operation
• Clean all clubs and put back into proper storage slot
• Stage the golf bags in the designated area for every player.  Put the bag on a pushcart or electric cart if needed

SKILLS/QUALIFICATIONS

• High School diploma preferred
• Must be able to stand for long periods.  Up to 4 hours
• Must be able to lift 50 lbs on occasion
• Friendly and outgoing personality
• Be able to work weekends and holidays, mornings, and evenings as business demands